This Privacy Policy describes how KSHAUM, operated by Thirteen Pillars of Business LLP (“we”, “our”, “us”), collects, uses, and protects the personal information of individuals who visit www.thekshaum.com (“the Site”).
We are committed to preserving your privacy and handling your information with care, transparency, and respect.
Information We Collect
1.1 Personal Information
When you make a purchase, register, or contact us, we collect personal details such as:
- Full name
- Billing and delivery address
- Email address and phone number
- Payment details (processed securely through authorised third-party gateways)
1.2 Technical Data
We collect non-identifiable information through cookies and analytics tools, including:
- IP address and device information
- Browser type and usage statistics
- Referring website and session activity
1.3 Transaction & Account Data
Information relating to orders, preferences, and communication with our customer service team.
How We Use Your Information
Your data is used solely for legitimate business purposes, including:
- Processing and delivering orders, returns, and exchanges
- Communicating about purchases, shipping, or enquiries
- Improving our services, collections, and website experience
- Complying with applicable legal and regulatory requirements
- Preventing fraudulent transactions and ensuring account security
- Sending marketing updates (only where you have opted in)
Payment Processing
All payments are securely handled through PayPal, Visa, MasterCard, and Apple Pay. We do not store complete card details on our servers.
International Orders and Data Transfers
As we ship internationally, your data may be transferred or processed in countries outside India. In all cases, we ensure that your personal information is handled with confidentiality and protected by equivalent standards of security and privacy.
Data Retention
Your information will be retained for as long as necessary to fulfil the purposes described in this policy or as required by applicable law, including accounting, taxation, and compliance obligations.
Security
We adopt appropriate technical and organisational safeguards to protect your data from unauthorised access, alteration, disclosure, or destruction.
Your Rights
You may at any time:
- Request access to your personal information
- Request correction or deletion of data
- Withdraw consent for marketing communication
Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal data from individuals under 18 years of age.
Policy Updates
We may update this Privacy Policy from time to time. All revisions will be published on this page, and the updated date will be noted above.
Contact
For privacy-related concerns, please contact:
Email: onlinecustomercare@thekshaum.com
Brand: KSHAUM
Entity: Thirteen Pillars of Business LLP
Location: India
Have questions regarding our Privacy Policy? Contact our customer care team