Shopping Bag0

Your Bag is Empty

Explore the latest silhouettes and handcrafted natural fibers in our collection.

Explore Collection

HIGHLIGHTS

Legal Agreement

Terms & Conditions

Effective Date: July 2026•Site: www.thekshaum.com

Welcome to www.thekshaum.com, owned and operated by Thirteen Pillars of Business LLP (“we”, “our”, “us”).

By accessing our website or making a purchase, you agree to be bound by the following Terms & Conditions.

01

General

These Terms govern all use of our website and apply to all sales made through it.

We reserve the right to amend or update these Terms at any time. Continued use of the website signifies your acceptance of such changes.

02

Eligibility

By using our website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts under Indian law.

03

Product Information

We strive for accuracy in product descriptions, pricing, and imagery. However, minor variations in colour, texture, or finish may occur due to display differences or natural characteristics of materials.

All products are subject to availability. We reserve the right to withdraw, substitute, or modify items at any time.

04

Pricing and Payment

Prices are displayed in both Indian Rupees (INR) and United States Dollars (USD).

Prices may vary depending on region or currency conversion at checkout.

We accept payments via PayPal, Visa, MasterCard, and Apple Pay. All payments are processed through secure, third-party payment gateways.

In case of technical or pricing errors, we reserve the right to cancel or adjust orders after notifying the customer.

05

Orders

An order is considered confirmed once you receive a dispatch email from us.

We may cancel any order in the event of payment failure, stock unavailability, or suspected fraud.

06

Shipping and Delivery

We offer international shipping via trusted logistics partners.

Delivery timelines vary by destination and are indicated at checkout.

Customs duties, import taxes, or clearance fees (if applicable) are the responsibility of the recipient.

We are not liable for delays beyond our control, including customs clearance or courier disruptions.

07

Returns, Exchanges, and Refunds

We accept returns, exchanges, and refunds within 14 days from the date of delivery, provided that:

  • The item is unworn, unused, and in original condition with all labels attached.
  • The item is returned in its original packaging with proof of purchase.

Refunds are issued to the original payment method within 7–14 working days upon receipt and inspection of the returned goods.

To initiate a return or exchange, contact: onlinecustomercare@thekshaum.com or visit our Return Policy.

08

Intellectual Property

All text, designs, images, trademarks, and other content on thekshaum.com are the property of Thirteen Pillars of Business LLP.

No portion of the website may be copied, reproduced, or distributed without prior written consent.

09

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

Our liability shall in no event exceed the total amount paid for the product purchased.

Nothing in these Terms limits your statutory rights under Indian consumer law.

10

Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and protect your data.

11

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.

Any disputes shall fall under the exclusive jurisdiction of the courts of India.

12

Contact

For questions about these Terms, please contact:

Email: onlinecustomercare@thekshaum.com

Brand: KSHAUM

Entity: Thirteen Pillars of Business LLP

Location: India

Need clarification regarding our terms? Contact our customer support