Welcome to www.thekshaum.com, owned and operated by Thirteen Pillars of Business LLP (“we”, “our”, “us”).
By accessing our website or making a purchase, you agree to be bound by the following Terms & Conditions.
General
These Terms govern all use of our website and apply to all sales made through it.
We reserve the right to amend or update these Terms at any time. Continued use of the website signifies your acceptance of such changes.
Eligibility
By using our website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts under Indian law.
Product Information
We strive for accuracy in product descriptions, pricing, and imagery. However, minor variations in colour, texture, or finish may occur due to display differences or natural characteristics of materials.
All products are subject to availability. We reserve the right to withdraw, substitute, or modify items at any time.
Pricing and Payment
Prices are displayed in both Indian Rupees (INR) and United States Dollars (USD).
Prices may vary depending on region or currency conversion at checkout.
We accept payments via PayPal, Visa, MasterCard, and Apple Pay. All payments are processed through secure, third-party payment gateways.
In case of technical or pricing errors, we reserve the right to cancel or adjust orders after notifying the customer.
Orders
An order is considered confirmed once you receive a dispatch email from us.
We may cancel any order in the event of payment failure, stock unavailability, or suspected fraud.
Shipping and Delivery
We offer international shipping via trusted logistics partners.
Delivery timelines vary by destination and are indicated at checkout.
Customs duties, import taxes, or clearance fees (if applicable) are the responsibility of the recipient.
We are not liable for delays beyond our control, including customs clearance or courier disruptions.
Returns, Exchanges, and Refunds
We accept returns, exchanges, and refunds within 14 days from the date of delivery, provided that:
- The item is unworn, unused, and in original condition with all labels attached.
- The item is returned in its original packaging with proof of purchase.
Refunds are issued to the original payment method within 7–14 working days upon receipt and inspection of the returned goods.
To initiate a return or exchange, contact: onlinecustomercare@thekshaum.com or visit our Return Policy.
Intellectual Property
All text, designs, images, trademarks, and other content on thekshaum.com are the property of Thirteen Pillars of Business LLP.
No portion of the website may be copied, reproduced, or distributed without prior written consent.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
Our liability shall in no event exceed the total amount paid for the product purchased.
Nothing in these Terms limits your statutory rights under Indian consumer law.
Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect and protect your data.
Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India.
Any disputes shall fall under the exclusive jurisdiction of the courts of India.
Contact
For questions about these Terms, please contact:
Email: onlinecustomercare@thekshaum.com
Brand: KSHAUM
Entity: Thirteen Pillars of Business LLP
Location: India
Need clarification regarding our terms? Contact our customer support